Check-In Information: Complete all forms on your camp account 7 days prior to your camper’s session start day. This allows for the fastest possible check-in time. Any forms not completed will need to be done the day of arrival. Check-in begins with us welcoming you in your vehicle and directing you to the drop-off area. If you know in advance that your camper will arrive later than the normal check-in time, please email firstname.lastname@example.org to let us know your camper’s name and planned arrival time. If you are stuck in traffic on the day of check-in, or something comes up and you need to check in later, please call us at 336-301-2484. If needed, please leave a message with the estimated time of arrival and your camper’s name. Check-in times: Overnight, Adventure, & LIT: Sunday 3pm-5pm Day Camp: Monday- Friday 8am-9am Summershine: Monday 3pm-5pm
Mini Camp 1: Monday 8am- 10am Mini Camp 2: Wednesday 3pm-5pm
Early Check-in for Day Camp: Early check-in begins at 7 amMonday-Friday. During this time, scheduled programming will not be offered. Board games and playground balls will be available for campers.
Check-Out Information: Anyone picking up campers MUST be on the pick-up authorization list on your camp account and must present a photo ID at the time of check-out. If the person is not on the list or is unable to show a photo ID, they will not be allowed to pick-up your camper.
Late check-out is available if you’re unable to pick up your camper before the latest check-out time. This add-on is an additional cost of $30 for the week. You can select this option during registration or you may call the office for assistance.
If your camper will be picked up early, please notify us on the day of at check-in.
Check-Out times: Overnight camp, LIT, Summershine, and Adventure Camp: Friday 1pm-3pm Day Camp: Monday – Friday 4 pm -5:30 pm Mini Camp 1: Wednesday 12pm- 2pm Mini Camp 2: Friday 1-3 PM
Cancellation & Refund Policy:
Before a cancellation takes place our goal is to reschedule a camper for a different session. There are no refunds for cancellation if it occurs within 14 days of your scheduled camp session. Also, there is no refund for late arrival, early departure, or no-show. The full amount paid will be lost. The exceptions to this are: Sudden illness or injury; Death in the family. Emergency and medical cancellations will be reviewed by tour office and a response will be determined in a timely manner.
Cancellations and withdrawals must be put in writing to be accepted by sending an email to email@example.com. For cancellations 15 days or more before the first day of your camper’s session, the refund will be the balanced paid, minus the nonrefundable deposit. Once a camp session begins, there are no refunds. Campers who are sent home during camp due to illness, inappropriate behavior, or homesickness are not eligible for a refund. *The camp director reserves the right to dismiss any camper whose conduct becomes in any way detrimental to the best interests of other campers. No refunds will be given in these cases.
Camper’s enjoy receiving mail during their stay at camp. It is a great way to remind them that you are thinking of them and can’t wait to hear about their week of camp. There are 3 ways you can give your camper mail
Bringing mail during check-in: You may bring your camper’s mail when you check them in. Please have the camper’s name and day of the week you would like them to receive it. We will sort all mail to ensure they receive your letters.
Sending through Camp Account:
Once your camper’s session has started you are able to send them emails. The email you will need to send them to is firstname.lastname@example.orgThey cannot send emails back.
Emails are, generally, delivered at lunch and dinner. In the subject line put the camper’s name, cabin and their cabin name.
If you have more than one child attending camp at the same time you will need to send the letters separately.
Avoid the use of graphics and backgrounds in the message portion of your email. Pictures/photos will not be printed.
Sending a letter by US mail: Please mail a few days before your campers arrival. Mount Shepherd’s address is:
Mount Shepherd Retreat Center 1045 Mount Shepherd Road Extension Asheboro, NC 27205
We encourage letters instead of packages. If you choose to send a package, please limit it to one per camp session. Do not send candy, baked goods, or packaged food of any kind. Food and sweets of any kind attract critters and will have to be confiscated.
If you would like your camper to write home, be sure to include a addressed, stamped envelope with them.
Campers Calling Home
While we will certainly allow a camper to call home if requested, we will first take time to talk with your camper to help resolve any concerns they may have or help them feel comfortable enough that they don’t need to call home. If they still want to call, they can use our office phone or our camp cell phone. And if you have any questions or concerns during your camper’s session, you may call us at 336-629-4085 from 9 am- 4 pm Monday through Friday. If you have an emergency after these hours please call 336-301-2484.
Preparing Your Child for Camp
Attending summer camp can be fun and exciting, but it can also be intimidating for campers and guardians alike. Before arriving at camp, we encourage all families to talk about what to expect. Their camping experience will be full of meeting new people, learning new things, growing in confidence, and developing their faith. If you would like to visit our site before your scheduled week of camp please contact the camp office to set up a tour.
Below is a link to our online packing list. Be sure to scroll to the correct packing list for the session that your camper is attending.